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    • Thursday, October 12, 2017
    • 8:00 AM - 12:30 PM
    • Davenport University Sneden Center, 6191 Kraft Ave SE • Grand Rapids, MI 49512
    • 74

    Funding of IT
    Leveraging IT/Business Financial and Resource constraints to close the gap between IT and the business 
    In this session we will explore what Forrester has coined as Technology Business Management (TBM). 
    To quote Forrester, "CIOs and their leadership teams can no longer leave the analysis, management, and optimization of technology management costs to spreadsheets and uncoordinated processes.
    Those who want a seat at the table must enable their firms to be customer-obsessed... customer-led, insights-driven, fast, and connected."  IT and the business must work together to achieve differentiating results to attract customers with digital expectations. 
    IT must run like a business to ensure that the products and services it offers are optimized to achieve this objective.
    It starts with clarity around the cost of services and better control of how resources (fiancial & people) are leveraged to pursue this new outcome.

    Agenda

    8:00 - 8:30 | Registration & Networking

    8:30 - 8:45 | Welcome & Introductions
        
    8:45 - 8:55 | Member Profile
    Doug Start, Information Technology Manager, City of Grand Rapids​

    8:55 - 9:20 | An approach for balancing IT supply and business demand to optimize results.
    John Dean, ITMA

    9:20 - 9:45 | City of Grand Rapids: Strategic, Sustainable and Industry Aligned
    Doug Start, Information Technology Manager, City of Grand Rapids

    9:45 - 10:00 | Break
     
    10:00 - 10:45 | Bridging the gap between IT and the Business
    Scott McNeal, Sr Customer Service Advisor, Apptio
    Barry Goetz, Client Executive, Apptio

    10:45 - 11:30 | Technology Business Management, The Amway Journey
    Shawn Henshaw, Finance Manager representing IT, Amway
    Jim Avery, IT Manager, Project Management Office, Amway 
                
    11:30 - 12:00 | Discussion & Lunch
      

    Map & Parking
    Please note the special parking instructions. Parking is free, but you must print a copy of the Special Parking Pass and place in your windshield.

    Map to Davenport's Sneden Center

    • Thursday, November 09, 2017
    • 8:00 AM - 12:30 PM
    • Davenport University Sneden Center, 6191 Kraft Ave SE • Grand Rapids, MI 49512
    • 110

    Big Data, Machine Learning, AI & Analytics
    Meeting details to be posted. Check back soon.

    Agenda

    8:00 - 8:30 | Registration & Networking

    8:30 - 8:45 | Welcome & Introductions

    8:45 - 8:55 | Sponsor Profile

    8:55 - 9:10 | Member Profile

    9:10 - 10:00 | Content Expert 
              

    10:00 - 10:15 | Break

    10:15 - 10:30 | Table Exercise

    10:30 - 11:30 | Panel 
        
    11:30 - 12:00 | Discussion & Lunch
      

    Map & Parking
    Please note the special parking instructions. Parking is free, but you must print a copy of the Special Parking Pass and place in your windshield.

    Map to Davenport's Sneden Center

Past events

Tuesday, September 19, 2017 West Michigan Tech Talent Launch Event
Thursday, September 14, 2017 IT Department Branding
Thursday, June 08, 2017 Collaboration & Getting the most out of Google & Microsoft Office365
Tuesday, May 16, 2017 2017 Grand Rapids IT Symposium
Thursday, March 09, 2017 Commiting to the Cloud? If not now, when? Don't go it alone.
Thursday, December 08, 2016 Strategy, Values & Leadership
Thursday, November 10, 2016 Expanding the Talent and Capacity of IT
Thursday, October 13, 2016 Prioritization and Demand Management
Thursday, September 08, 2016 Overcoming Cloud Struggles and Challenges
Wednesday, July 20, 2016 WMCSC Red vs Red vs Blue/Green Cyber Event
Thursday, June 09, 2016 Security Programs and Practices Workshop
Thursday, May 12, 2016 Grand Rapids IT Symposium
Thursday, April 14, 2016 The Two Sides of Innovation – Moving from Experimentation to Exploitation
Thursday, March 10, 2016 IT Talent 2020 and Beyond


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